Frequently Asked Questions + Code of Conduct

Location + Transportation Info?

The Gray Area Festival is located at Gray Area's Grand Theater
2665 Mission Street, San Francisco, CA 94110
The venue is easily accessible by your favorite car-sharing app, by bus, or train, we are one block from the 24th Street BART station. If driving, there is metered street parking around the venue and a paid parking garage at the 21st Bartlett Garage.

What is Gray Area?

Gray Area is a 501(c)3 nonprofit organization that applies art and technology for social and civic impact. The Gray Area Festival is our chance to bring together people from around the world to experience a jam-packed slice of our year-round programming at the Grand Theater. 2018 marks Gray Area's 10th year as a nonprofit and our 4th year of the Gray Area Festival. You can donate to Gray Area and learn more about our work on our website: grayarea.org

Ticket or Festival Pass?

The Gray Area Festival program features an exhibition opening night, two conference days, two performance nights, and a day of workshops. You can access the program either with a Festival Pass or Individual Tickets.

Here are the details on each type of ticket so you can decide which is right for you:
Festival Passes | 18+
$200-$250 Festival passes get you access to Thursday Night Opening, Friday and Saturday Day Conference, Friday and Saturday Night Performances. Purchasing a Festival Pass is the only way to access the Conference Programming. There are student discounts and nonprofit scholarships available.

Festival Single Day Pass | 18+
For $150, You can select a Friday or Saturday Pass that will give you access to that single day's full set of Conference speakers and nighttime performers.

Thursday Night Ticket | All Ages
Individual sliding scale ticket for presale or $20 at door to Thursday's Exhibition and Festival opening night. Access to this is included in the festival pass. Festival Opening is All Ages.

Friday Night Ticket | 18+
$20-$40 Individual tickets give you entry to the performance lineup on Friday night beginning at 9pm. Performances are 18+

Saturday Night Ticket | 18+
$20-$40 Individual tickets give you entry to the performance lineup on Friday night beginning at 9:30pm. Performances are 18+

Sunday Workshop Day Ticket | 18+
$100 Sunday Workshop day ticket gives you access to 6 hours of creative coding workshops. This ticket must be purchased separately and is not included in the festival pass.

Review the schedule details for the whole lineup to make sure you are not missing anything.

Where's my Ticket?

Gray Area is using eventbrite to process electronic tickets. We don't issue any physical tickets. When you purchase your ticket online you will get an email with your ticket PDF which has a unique barcode we will use to scan at the entrance. We want to save trees, so the only thing you need to do is have that barcode available for scanning at entry when you arrive.

Ticket Refunds or Exhanges?

Gray Area does not offer ticket refunds or facilitate exchanges nor do we issue hard tickets. Due to the large number of attendees and our small staff we just can't offer this service. You are welcome to re-sell or gift your ticket to someone else and issue the buyer your electronic ticket document you received in your email upon purchase yourself. They will need to bring the electronic ticket to be scanned at registration.

What to bring?

Please bring your electronic ticket to be scanned at entry, your photo ID to verify age, and some cash to buy drinks. We have a cash bar for those 21+. There is an ATM on-site if you forget. We will have a coat check available for the performance nights.

If you are coming to the conference, we will have wifi available so you are welcome to bring your laptop and/or a notepad. If you are coming to Workshop Day on Sunday you must bring your laptop!

Can I volunteer?

Gray Area is a nonprofit organization and we maintain a regular volunteer database (300 strong) for events year-round. To be added to the volunteer list for this event please complete this form and let us know you want to help. In exchange we will offer you either a ticket to a performance or a festival pass depending on the number of hours you are able to volunteer.

Student Discounts and Nonprofit Scholarships

If you are a student or nonprofit worker, we are offering discounts and scholarships on Festival Passes. Please email us at events@grayarea.org to let us know what rate you can afford (minimum suggested is half off pass, be honest please, we are a nonprofit and this event is a break-even endeavor), which school you attend or nonprofit you work for, and a little about the knowledge you hope to gain by attending the Gray Area Festival. Please share this info if you know of folks who need support.

Media Passes?

Please send a request for a media pass to festival@grayarea.org with the following information: First Name, Last Name, Email, Publication Link and Writer Profile. We will respond to let you know if the media pass has been approved within 24 hours.

Code of Conduct

The Gray Area Festival is committed to providing a friendly, safe and welcoming environment for all, regardless of gender identity and expression, sexual orientation, disability, personal appearance, body size, race, ethnicity, age, religion, or nationality.

All participants and audience are expected to treat other speakers, staff, and audience with respect. All participants should be mindful of their speech and behaviors both in person and on social media to protect the inclusiveness of the Festival environment.

No form of harassment or assault will be tolerated, including:

  • Violence, threats of violence or violent language directed against another person.
  • Sexist, racist, homophobic, transphobic, ableist or otherwise discriminatory jokes and language.
  • Posting or displaying sexually explicit or violent material.
  • Personal insults, particularly those related to gender, sexual orientation, race, religion, or disability.
  • Inappropriate photography or recording.
  • Inappropriate physical contact. You should have someone‚Äôs consent before touching them.
  • Unwelcome sexual attention. This includes, sexualized comments or jokes; inappropriate touching, groping, and unwelcomed sexual advances.
  • Excessive profanity.
  • Sustained disruption of community events, including talks and presentations.

Anyone asked by Staff to stop unacceptable behavior (including, but not necessarily limited to the above) is expected to comply immediately.

Gray Area reserves the right to revoke attendance at the Festival for anyone who does not comply with Staff requests, at our discretion. If an individual is in violation of the Code of Conduct during the Festival, they may be asked to leave and will not receive a refund.

If you experience or witness harassment or threatening behavior, please find the nearest Gray Area Staff member immediately. We are always available to contact local law enforcement, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the conference. We value your attendance.

More Questions?

You made it all the way to the bottom and didn't find the answer to your question, oh no! You can always reach Gray Area's Festival team at events@grayarea.org.